We knew it wasn’t the keyboard itself because we tried another one and the same key didn’t work.
BT HomeHub installation kept coming up with an error after putting in the key. See where it says its signal is B/G/N and change it to B/G
When troubleshooting a misbehaving application one thing I learned early on was to go to the user’s home folder, and find the application’s preferences file (.plist) in the Library/Preferences folder, and drag the file to the desktop (bin it later). This often has a miraculous effect after restarting the application.
Other corruptible files are in the [...]





